Your Personal Data isn’t just protected by the quality, commitment and high standards of Foxy Upgrader, it’s also protected by law. We can only process your Personal Data when there is a genuine reason to do so and it must meet one of the following:
When We have a business or commercial reason to process your Personal Data this is referred to as a legitimate interest. Your Personal Data is still protected and We must not process it in a way that would be unfair to you or your interests.
If We do use legitimate interests as a reason to process your Personal Data We will tell you that We are doing so, what our legitimate interests are and provide you with a method to raise any questions or objections you may have. However, compelling grounds for processing such information may over-ride your right to object.
Considering legal obligations undertook to fulfill the contract signed between us and the customers, including and not limited to the legal obligations undertook to comply with laws or regulations that apply to us, and for to be efficient about how We fulfil our legal and contractual duties, We process your Personal Data in order to:
If you choose not to provide your Personal Data it may prevent us from meeting legal obligations, fulfilling a contract, or performing Services required to run your account. Not providing your Personal Data may mean We are unable to provide you with products or Services.
1. Personal Information:
1.1. Account details: when you open an account and register to use the Services, you may be asked to provide us certain details about yourself, such as: email address.
1.2. Voluntary information: We also collect information which you provide us voluntarily. For example, when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services, such as on the live chat with the support team.
2. Non-personal Information:
2.1. Log-in history and technical information: In order to enhance the functionality of the Services and to provide you with a better user experience, We collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the Website from which you linked to the Services; etc.).
2.2. Analytic information: We may collect information about your use of the Services, such as applications' usage, log files, user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.), time stamps, alerts, etc. This information is collected for amongst other things troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Services.
Where it is reasonable for us to do so and not detrimental to your rights and freedoms, We may also collect Personal Data from publicly available sources such as internet searches, social media or broadcast media.
Whenever your data is kept by Foxy Upgrader We will ensure that it is appropriately protected and only for acceptable purposes.
We will keep your data for the period that you are a customer of Foxy Upgrader. If you are no longer a customer of Foxy Upgrader, We will keep your data for 10 years as required to comply with the purposes set out in this policy. Your personal records will be kept even if the customer account is blocked/deactivated/deleted/otherwise no longer active or cannot be deleted for technical reasons.
When necessary for the following purposes, We may share your Personal Data within the Foxy Upgrader group and with other organizations stated below:
Your personal information may be transferred between the countries and disclosed to other companies within associated or subsidiary companies and to business partners, or successors in title to our business.
We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information We collect online. These safeguards vary based on the sensitivity of the information that We collect and store.
We employ industry standard procedures and controls to ensure the safety of our users’ information, such as:
Cookies are small text files containing minimum amounts of information which are sent to and stored on your computer, smartphone or other device when you access a Website. Cookies are then sent back to the originating Website on each subsequent visit or to another website that recognizes that cookie.
Cookies are generally used to improve and enhance the user experience. Some of the cookies We use are essential for the Website to operate.
You can find more information about cookies at www.allaboutcookies.org.
We will assist you if you choose to exercise any of your rights over your Personal Data, including:
For more information on these rights you can contact [email protected]
If you have any concerns, or would like more detail about how We process your Personal Data, you can contact us at [email protected]